Legal

Privacy Policy

Last updated: January 2025

1. Data controller

FUTURA TICKETS S.L. is responsible for processing the personal data you provide to us through this website.

  • Company name: FUTURA TICKETS S.L.
  • Tax ID: B56827157
  • Address: Valencia, España
  • Email: hello@futuratickets.com
  • Phone: +34 634 38 24 56

2. Data we collect

We collect the following types of personal data:

  • Contact data: name, email, phone, company.
  • Usage data: pages visited, browsing time, actions taken.
  • Technical data: IP address, browser type, device.

3. Purpose of processing

We use your data to:

  • Respond to your inquiries and information requests.
  • Manage demo requests for our services.
  • Send you marketing communications if you have given consent.
  • Improve our services and user experience.
  • Comply with legal obligations.

4. Legal basis for processing

The processing of your data is based on your express consent when filling out our forms, the execution of a contract or pre-contract, the legitimate interest of the controller, and compliance with legal obligations.

5. Data retention

We retain your data for as long as necessary to fulfill the purpose for which it was collected. Customer data is retained while the business relationship lasts. Marketing contact data is retained until you request removal.

6. Your rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Request deletion of your data.
  • Object to processing.
  • Request restriction of processing.
  • Request data portability.

To exercise these rights, contact us at hello@futuratickets.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. We use encryption, access controls and periodic audits.

8. Changes to this policy

We may update this privacy policy occasionally. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

9. Contact

If you have questions about this privacy policy or the processing of your personal data, contact us at hello@futuratickets.com.