Turn a one-time buyer into a fan who comes back
Super Fan is the loyalty layer of the Event Operating System: pre-sales reserved for your community, reward tiers and integration with their music world. More recurrence, more first-party data and less dependence on third parties to reach your audience.
Today you reach your audience by renting it. Tomorrow, it's yours.
Without a loyalty layer
- Every event starts from scratch to find an audience
- You depend on paying third parties to reach your own fan again
- You don't know who your most loyal audience is
- Anyone sees the pre-sale, not your community
With Super Fan (in design)
- Pre-sales reserved for your community only
- Loyalty tiers that reward recurrence
- Integration with their music world (e.g. listening profiles)
- First-party data to activate your fan with no middlemen
The relationship with the fan, beyond the ticket
Exclusive pre-sale
Early access reserved for your community, not the open market. The loyal fan enters first.
Loyalty tiers
Rewards for recurrence that grow each fan's value over time.
Music integration
Connect with their world (streaming-style listening profiles) to activate the right audience.
Your own community
A direct channel to your fan that you don't rent from a third-party platform.
Value services
Extras for the fan (ticket insurance, fan web) that strengthen the relationship.
Actionable data
Who your most loyal fan is and how to activate them at the next event.
Your audience stops belonging to the marketplace and starts belonging to you.
You stop renting your audience and start owning it
Super Fan turns every sale into the start of a relationship. Instead of paying again to reach the same people, you activate your community with pre-sales and rewards, and you keep the data that lets the next event start ahead.
It's the layer that ties sales, data and recurrence together
Super Fan does not live apart: it leans on everything already happening at your event.
What you ask us about Super Fan
Is it available now?+
No. Super Fan is in design on the roadmap. Leave us your interest and we'll notify you as soon as pilots open.
Do I need to change my ticketing?+
No. Super Fan is a layer on the same Event Operating System; it uses the data your sales already generate.
What do I gain over a normal CRM?+
First-party fan data tied to purchase, access and consumption, plus pre-sales and rewards native to ticketing.
When does it arrive?+
It's on the roadmap. The date depends on pilots; tell us your case and we'll prioritise it.
Ready to professionalize your box office?
Schedule a 15-minute demo and discover how we can help you.
Or contact us directly