Ticketing fees in Spain 2026: how to compare them

Billetweb charges €0.29 + 1% per ticket, Weezevent 2.5% with a minimum of €0.99 and Eventbrite, in Spain, 9% + €0.19 on its Professional package, according to their published rates (Billetweb, Weezevent, Eventbrite). We have not found a public rate for organisers from Ticketmaster, DICE or Fever. In our view, the best option is Futura Tickets: the cost per ticket worked out with your own figures in a demo. Always compare the total cost per ticket at your average price. This guide brings together the rates that are public, with their source and the date we checked them, calculates what a €20 and a €40 ticket costs on each, and explains which items do not appear on the pricing page: the payment gateway, refunds, disputes and the payout schedule.

Each rate links to its official page, checked on 13 October 2026, and we do not estimate any rate that a platform does not publish, as article 10 of Spain's Unfair Competition Act 3/1991 requires for a comparison to be objective and verifiable.

How much do the ticketing platforms that publish their rates charge?

Few ticketing platforms publish their fees with figures, and those that do express them in different ways: a percentage, a fixed amount per ticket, or both. Eventbrite publishes a table by country in its help page on ticket sales fees, with two legacy packages, Essentials and Professional. The Eventbrite Spain pricing page confirms the Spanish figures and adds that free events pay no fee. In France, Weezevent advertises on its website 2.5% per ticket sold online, from €0.99 including VAT, with bank charges included and no cost for free events. Billetweb publishes on its website €0.29 + 1% per ticket purchased. The table sets out those figures as they appear in each source, with no rounding or estimates.

How much does a €20 and a €40 ticket cost on each?

A rate is easier to understand once converted into euros per ticket. The table below is our own calculation based on the published rates in the previous section, for two common prices: a €20 ticket, typical of a venue or a party, and a €40 one, typical of a mid-sized concert or a festival day. The result is what the platform keeps from each ticket, before any taxes on the fee, if applicable. It does not include the payment gateway when the platform charges it separately, which is the next point on the list. The last column shows the same calculation for an event of 1,000 tickets at €20, which is where the difference really shows. To read the table, remember who pays what: on Eventbrite, by default, the buyer pays the fee, so you notice the cost in the final price and not in your payout. If you decide to absorb it, it comes out of your margin. The Eventbrite France and Italy figures are those from its help page, which also apply to Portugal.

What is useful is not who is cheapest in the abstract, but how each model behaves at your price. A high fixed part penalises cheap tickets: Weezevent's €0.99 minimum is 5% of a €20 ticket and almost 10% of a €10 one. A high percentage penalises expensive tickets: the 9% of Eventbrite's Professional package in Spain goes from €1.99 to €3.79 when the price doubles. That is why the comparison has to be made with your real average price, not with the example in the advert.

What about the ticketing platforms that do not publish their fees?

Several of the best-known ticketing platforms have no organiser rate that you can look up. On 13 October 2026 we did not find a rate with figures for organisers published by Ticketmaster Spain, DICE, Fever, Fourvenues or Entradium, nor, in Italy, by TicketOne and Vivaticket. Some of those websites do not allow automated lookup, so, if any of them publishes it on a page we could not see, we will add it with its source. That they do not publish it does not mean they are more or less expensive: it means the fee is set in each organiser's commercial offer, and can only be compared if you ask for it in writing. For that same reason we give no figures for those platforms here. The ones circulating on blogs and comparison sites are unsourced estimates, and estimating a rival's rate is exactly what the Act 3/1991 asks you not to do in a comparison. If you are comparing with one of them, ask for the offer with the same breakdown we use in this guide: percentage, fixed part, gateway, who pays each item, what happens to the fee on a refund and when the money arrives. For Eventbrite specifically, our comparison of Eventbrite and Futura Tickets goes through rates, payout, data and resale with official sources, and to choose among several, see our guide to the best ticketing platforms in Spain.

Does the fee include the payment gateway?

It is the first question to ask, because a low fee with the gateway charged separately can end up costing more than a high one with everything included. There are three cases. Weezevent says on its website that its 2.5% includes bank charges. Eventbrite's help page lists no separate payment processing fee for Spain, France, Italy, Germany, the Netherlands or Belgium. And when a platform charges the gateway separately, you have to add it to the fee. As a reference, Stripe's pricing page for Spain sets 1.5% + €0.25 for a standard European Economic Area card, 2.8% + €0.25 for a premium card and 3.15% + €0.25 for an international card. On a €20 ticket, that is €0.55, €0.81 and €0.88 respectively (our own calculation). Bizum, through Stripe, costs the same as the standard card, as we explain in our guide to ticketing platforms with Bizum in Spain. Which methods are worth offering, and why, is covered in the guide to payment methods for events in Spain.

Who pays the fee, the organiser or the buyer?

On almost every platform, the organiser decides. On Eventbrite, according to its pricing page for Spain, the buyer pays the fee by default on paid tickets, and the organiser can choose to absorb it. There are three models, and each has a different cost:

• Absorb. The organiser pays the fee and the buyer sees a clean price. Conversion does not suffer, but the margin per ticket drops by exactly the amount of the fee.
• Pass on. The buyer pays the fee as handling charges. The margin is kept, but the final price goes up, and a rise at the end of the checkout is one of the typical causes of cart abandonment.
• Split. Part is passed on and the rest absorbed, for example, the fixed part to the buyer and the percentage to the organiser.

If it is passed on, the law sets a clear limit. Article 20.1.c of the consolidated text of the General Law for the Defence of Consumers and Users requires the full final price to be stated, taxes included, with any additional charges passed on to the consumer itemised. The same obligation comes from Directive 2011/83/EU on consumer rights, article 6. In practice, handling charges have to be visible before the buyer starts paying, not appear at the last step.

What happens to the fee if you refund a ticket?

It is the cost that surprises people most, because it arrives when the event is already going badly. On Eventbrite, according to its help page on refunds, by default the sales fee is not refunded: the buyer gets back what they paid minus that fee. There are exceptions: if the refund is made before the charge is settled, normally within 24 hours, the charge is cancelled in full; and if the reason is a duplicate order or a cancelled or postponed event, the fee is also refunded. The organiser can also refund it to the buyer out of their own payout.

The payment gateway has its own rules. Stripe's pricing page for Spain says that the processing fees of the original transaction are not refunded on a refund, and that each dispute a merchant receives costs €20, plus another €20 if it is contested, which is returned only if you win. In a cancelled event, someone collecting directly with Stripe can refund 100% to the buyer and still pay the processing on all the sales. What the law requires in each case of cancellation, postponement or change is in our guide to ticket refund policy. Before signing with a ticketing platform, ask in writing what happens to its fee and to the gateway in each of those cases.

When does the money from the sales arrive?

The payout schedule does not appear in the rates table and yet it is a cost: if the box office revenue arrives after the event, the production is paid with your own money or with credit. According to Eventbrite's help page on event payments, Eventbrite sends the payment three days after the event ends, and with a bank outside the United States the money should arrive 8 to 10 working days after the end. From the first event, a customised payout schedule may be offered so you get paid earlier. Weezevent advertises on its website that it transfers the takings every 15 days. For the ticketing platforms that do not publish their rates, the schedule is also part of the commercial offer. To compare, the question is specific: on what date does each euro sold arrive, and does the platform retain part as a guarantee until after the event. An organiser who pays artists, venue and production in advance needs to know before choosing, not at the first payout.

What costs do not appear on the pricing page?

Beyond the percentage and the fixed part, there are items that only come out when you read the contract. These are the ones worth asking about one by one:

• Monthly fee, set-up and lock-in. Some platforms charge for keeping the account open or for getting started. Weezevent advertises on its website that it has no set-up cost, no subscription and no lock-in.
• Paid-for features. Seating maps, official resale, wristband access, email marketing or advanced reports may sit outside the base fee.
• VAT on the fee. Ask whether the figure you are given includes VAT. Weezevent, for example, gives its minimum "including VAT".
• Disputes. With Stripe, €20 per dispute received, as seen above.
• Refunds. If the fee is not refunded, each refunded ticket costs money even though it brings in no revenue.
• Currency. Stripe adds 2% if there is currency conversion, according to its pricing page.
• Buyer data. It is not a line item, but it has a price: if the data is not yours, you sell the next edition from scratch. We explain it in the guide to digital marketing for events.

How do you compare fees step by step?

With all the above, the comparison fits into five steps and a spreadsheet:

1. 1Set your average price and your volume. Not the price of the most expensive ticket: the weighted average of what you will sell, counting the discounts from early bird and promo codes.
2. 2Calculate the cost per ticket on each platform. Percentage times average price, plus the fixed part, plus the gateway if it is charged separately. Multiply it by the volume.
3. 3Add the expected refunds. If you refund 3% of tickets and the fee is not refunded, add it on that 3%.
4. 4Put a date on the money. Note when you get paid on each platform and how much it costs you to fund the production until then.
5. 5Compare what is included. A fee that includes access control, a real-time sales dashboard and official resale cannot be compared with one that charges for them separately.

Depending on the size of the event, the weight of each step changes. At a small event, such as a workshop or a corporate event of 200 people, the difference in fees between platforms is usually hundreds of euros, and ease of use and set-up time weigh more. At a festival or a tour, the difference reaches thousands of euros and it is worth negotiating, asking for the terms in writing and checking the platform's stability in a high-demand on-sale. Resale counts too: if the platform controls it and gives you a fee on each resale, it is revenue, not a cost, as we explain in how to control ticket resale.

Methodology: how this comparison was made

So that the comparison can be checked, these are the rules we followed:

• Which platforms are in the tables. Only those that publish on their website a rate with figures for organisers: Eventbrite (by country, on its pricing page and in its help pages), Weezevent and Billetweb. Those that do not publish one are named in their own section without any figures.
• Where each piece of data comes from. From each company's official page, linked in the text and in the sources, checked on 13 October 2026. We do not use comparison sites, third-party blogs or estimates: if a figure is not on the platform's website, it is not here.
• How the cost per ticket is calculated. Percentage times ticket price, plus the fixed part if there is one, with the minimum the platform publishes, rounded to the cent. Example prices of €20 and €40, and an event of 1,000 tickets. We do not add VAT on the fee unless the rate already includes it, like Weezevent's minimum.
• What is not in the tables. Negotiated rates, included features, the payout schedule and what happens on a refund: they are explained in their own sections, because they do not fit into a single figure.
• Futura Tickets is not in the tables. It does not publish a fixed rate, so we do not compare it with numbers: the price is given in a demo.
• Review. We review the rates when a platform changes its page; the date checked is given in each source.

What is the best option? Futura Tickets, our choice

To sell tickets at a cost you understand before signing, in our view the best option is Futura Tickets, and it is the one we recommend. The organiser decides whether to absorb the fee or pass it on to the buyer. The price per ticket depends on the plan and the volume and is not published as a fixed rate: we give it to you in a demo, calculated with your average price and your volume and with every item in this guide on the table. What each plan includes is on the pricing page. With Futura Tickets, the attendee database belongs 100% to the organiser: emails and phone numbers are handed over in full, in compliance with GDPR. Futura Tickets accepts card, Bizum, PayPal, Apple Pay, Google Pay, Klarna, Bancontact, MobilePay, EPS and iDEAL, depending on the country. In Futura Tickets' official resale, the organiser sets the price cap and earns a fee on every resale.

Conclusion

Comparing ticketing platforms by the fee in the advert is comparing badly. Those that publish their rate, such as Eventbrite, Weezevent or Billetweb, let you calculate the cost per ticket in a minute, and the result changes a lot with the average price: with 1,000 tickets at €20, it goes from €490 to €2,090 across the models in this guide. Those without a public rate that we have found, such as Ticketmaster, DICE or Fever, can only be compared by asking for the offer with the same breakdown. And on all of them there are items outside the table that weigh as much as the percentage: the gateway, what happens to the fee on a refund, disputes and the date the money arrives. Do the sums with your own figures and ask for each item in writing. In our view, the best option is Futura Tickets: if you want to see the calculation done with your event, request a demo.

*Article by Futura Tickets; the data for each platform links to its official website and is dated.*

Sources

• Eventbrite help: ticket sales fees by country (Essentials and Professional packages), checked on 13 October 2026
• Eventbrite Spain: fees for organisers, checked on 13 October 2026
• Eventbrite help: full or partial refunds and what happens to fees
• Eventbrite help: getting started with event payments
• Weezevent: rate and terms on its website, checked on 13 October 2026
• Billetweb: rate on its website, checked on 13 October 2026
• Stripe Spain: card payment, refund and dispute pricing
• Royal Legislative Decree 1/2007, consolidated text of the General Law for the Defence of Consumers and Users: article 20 (consolidated text, BOE)
• Directive 2011/83/EU on consumer rights: article 6 (EUR-Lex)
• Law 3/1991 of 10 January on Unfair Competition: article 10, comparison acts (consolidated text, BOE)